About us

Jekira — Jewelry with stories, from hands that care.

At Jekira, we believe jewelry should tell a story — not just of beauty, but of the people and places behind it.

We started our journey designing our own jade creations, inspired by tradition and crafted with care. Over time, we realized that the world is full of talented artisans, each with their own style, culture, and way of working with gemstones and metals. Their pieces deserve to be seen, worn, and loved far beyond their local markets.

So now, we travel, search, and connect — bringing together unique jewelry from around the world. Some are bold and modern, others delicate and traditional, but all are made by hands that care about the craft.

Our collection is not about chasing trends. It’s about finding pieces that feel right in your everyday life — a ring that reminds you of a trip you took, a necklace that carries the warmth of its maker’s touch, or earrings that simply make you smile in the morning light.

From our hands, and the hands of artisans we admire, to yours — Jekira is a journey of shared creativity, one piece at a time.

Global Operations | Regional Support
JEKIRA is a joint venture co-founded by Dongguan Xin Chengyue Foreign Trade Service Co., Ltd (China) and Faeshop Ltd (UK). Please contact the appropriate entity based on your location:

For EU Customers
Faeshop Ltd
Registered in England & Wales | Company No. 15909599
Address:
Flat 402, Michigan Building
2 Biscayne Avenue
London, E14 9QT
United Kingdom

Unified Contact Protocol
📧 All Inquiries:
support@jekira.com/ +852 9408 7014

🔒 Privacy-First Communication:
To protect our team from spam disruptions:

New inquiries: Email with your request purpose to receive assistance

Existing customers: Include your order number for priority response & contact details

📦 Shipment Tracking:
EU orders dispatched from UK warehouse | Non-EU orders shipped from China

Before returning any items, please contact us to confirm that your return complies with our return policy. Kindly include your order number or proof of purchase to facilitate the process and ensure efficient after-sales service.

Top-notch support

We want to assure you that our jewelry does not use low-cost synthetic gemstones. All our jade and gemstone pieces are made with authentic, natural materials, carefully sourced and crafted for quality and uniqueness.

Satisfied or refunded

You may return your order, or any part of your order, for a full refund if you are not satisfied for any reason.

Enjoy free shipping on orders over $30 USD

We use a wide variety of leading global couriers and local postal services to deliver your orders depending on the origin and destination country and type of product.

Secure payments

We use a range of industry leading payment solutions to process your payment securely and safely during the online checkout process. so you can be assured payments are always safe and personal details are never compromised.